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HR Transformation - Words Matter

Updated: Mar 21, 2022

Words matter. They shape ideas that lead to action. In the human resource (“HR”) field, ambiguous and sometimes unclear words and concepts reduce the impact of “HR”; says Dave Ulrich.

Let’s look at some examples:

What is the name of the field “HR” ? While the terms industrial relations and personnel have been left behind some time ago, many ways exist to describe the work of “HR”:

- human capital management (Deloitte),

- people operations (Google and Uber),

- talent management, people (Facebook),

- employee experience (Airbnb),

- employee success (Salesforce),

- head of people, people resource center, employee relations, team member services, culture and talent management, and so forth…

So;

What does “HR” work focus on, contribute, and deliver?

Consistent with the mixed terms defining its work, “HR” often focuses on individuals and/or organizations with some of the following terms:

  • Individuals: competence, people, employee, workforce, talent, labor

  • Organizations: capability, process, system, workplace, team, setting

What does strategic “HR” refer to?

1- The “HR” implications of the business strategy.

2- The strategic direction of the HR department.

3- Both?

Many organizations narrowly define “HR”’s role as exclusively focused on individuals: human capital, employee experience, talent manager, people operations. Other companies have tried to broaden “HR” with “people and organization,” which reflects HR’s breadth of impact. “Human capability” captures this mix.(*)

To sum up, HR is all about…"Human"

Human is the key for organizational success !



MısraDP TeamHDTS


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